Many questions have been asked since the BSR Board first announced the decision to automate the BSR gate on September 22, 2018. Here are some of the most commonly asked questions and their answers:
Q: How do I use my new key(s)?
A: There is an illuminated key pad on the north post of the gate. Simply wave your key card or fob a few inches in front of the pad. The pad will read the card or fob and begin to open the gate within ten seconds. Transmitters work just like a garage door opener.
Q: Is there be a “winter key” and “summer key”?
A: No. All keys operate the main gate year-round. The snowmobile gate now has a bullock in front of it and is to remain open to allow foot traffic without the treacherous detour around the side of the gate.
Q: Do I need to use a key to get out?
A: No. Simply pull forward, just out of the reach of the swing of the gate. The magnetic sensor in the road will trigger the opening of the gate for you. We have signs to help drivers locate the sensors and will put them up soon.
Q: What happens if there is a power outage?
A: The gate has a battery backup. In the event the power is out long enough to drain the battery, there is a manual override we can use. Please contact Karl Lund or a Board member for assistance (see contact information on the bulletin board by the gate).
Q: Is it too late to exchange my metal keys?
A: Not yet! Though, we’d prefer if you would do so sooner rather than later. The offer to exchange metal keys for free key cards (see details in previous Q&A) expires May 30, 2019. One offer per Association member in good standing (i.e. no outstanding payments due). All exchanges must be in the “Keys” box on the bulletin board at the gate by May 30, 2019, or postmarked by that date if sent in the mail. After May 30, 2019, all key cards must be purchased. Yes, the offer to exchange metal keys expired May 30, 2019. If you need additional keys, they will need to be purchased.
Q: How do I purchase additional keys?
A: If you need additional keys, they may be purchased by sending a check made out to “Beaver Springs Ranch Association” to PO Box 762, Oakley, UT 84055-0762. You may also drop your letter in the Keys box on the bulletin board at the gate. Be sure to indicate the Association member’s name, lot number, phone number, email address, and quantity of each:
- $10.00 per key card (a white card similar in size to two stacked credit cards)
- $15.00 per key fob (a small device you can attach to your key chain)
- $35.00 per transmitter (a remote-control device like a garage door opener)
(Prices are subject to change. Any change will be announced on our website.)
Q: I ordered additional keys (cards, fobs, and/or transmitters) but haven’t received anything back, yet. How long does it take?
A: Please allow 2-4 weeks for us to process your exchange or order.
Q: Can I have more than five keys?
A: Yes! Since we are now able to track keys by member and deactivate individual keys, we no longer need the five key limit.
Q: What should I do if I lose a key?
A: Please, keep record of your key numbers (the number printed on the card, fob, or transmitter). If you lose one or have it stolen, please notify the BSR Board as soon as possible (see our Contacts page). We can mark the key as lost or stolen so it cannot be used for unapproved access to our community. If you happen to find your lost or stolen key later, let us know so we can re-activate it for you.
Q: Should I write my name or address on my key?
A: We recommend putting your name and a non-BSR address (such as a PO Box or valley address) on your key. That way, if you lose it, whoever finds it has a chance of returning it to you. We request that you do not write “BSR,” “Beaver Springs Ranch,” or put your BSR address on the key. If you do, anyone with a lost or stolen key knows exactly where they can use it.
Q: Can emergency services (fire/police) get through the gate?
A: Yes, South Summit County Fire and Summit County Sheriffs have been given key cards and a PIN code. One of the key cards is kept in the lock-box on the gate which only emergency services have keys to. In addition, the gate is equipped with an S.O.S. Siren system. With this system, emergency services can simply sound their “Yelp” siren to open the gate.
Q: What do I do with my gate keys when I sell my property?
A: Please give your keys to the new owner and let them know they will need to contact us within 30 days. They will need to provide us the numbers on the keys so we can transfer them to their name. Any key which has not been transferred will be deactivated 30 days after closing.
Q: I have someone coming to service my property and can’t be at BSR to let them in. How do I get a temporary PIN for them to use?
A: If you have a company coming who services many different Association members over a long period of time (multi-year) (example: propane companies), please have them contact us at least 1-2 weeks before their arrival at BSR. We will issue them their own unique PIN.
For services or contractors needing short-term access or servicing only one or two Association members, a fob fits nicely in a lockbox on the post between the gate and bulletin board. A temporary PIN may be assigned in cases where the member can not be present to let the contractor through the gate. To request a temporary PIN, please contact us as soon as possible (preferably, 1-2 weeks in advance, but we understand emergencies sometimes do happen–we’ll do the best we can for emergencies) and provide the following information: Association member’s name; lot number; contractor’s name or company; and, the dates for access. The Board will review the request and either issue a temporary PIN or provide recommendations for alternative access. Any temporary PINs issued may be registered to the Association member whom becomes the responsible party for ensuring the contractor (who is the Association member’s guest) is aware of and will follow the Beaver Springs Ranch Association area rules outlined in our by-laws.
Got a question not answered above? Please contact us (via email, preferably).